At a glance
- Level
- DiplomaCase management level
- Field
- Community services, case managementNot clinical
- Study mode
- Classroom plus supervised placementDuration and fees vary by provider
- Education advice
- FreeOur education counsellors are QEAC certified
Community and social services
What you actually study
Units and delivery differ between providers, so treat this as the shape of the qualification rather than a specific timetable. We get you the actual unit list and schedule from the providers we work with.
Case management
Assessment, planning, coordination and review of support for clients with complex needs.
Working with vulnerable people
Trauma-informed practice, safeguarding, and the legal and ethical framework around it.
Community programs
Developing and coordinating programs, and working across services and agencies.
Supervised placement
Substantial practical hours in a real service, which is where most of the learning lands.
Where it leads
Career outcomes
Roles this qualification is commonly used for in Australia. Employment outcomes depend on your experience, English and the labour market — a qualification opens a door rather than guaranteeing a job.
- 01
Case worker or case manager
Community, family and welfare services.
- 02
Community support or program coordinator
Non-government and local government services.
- 03
Disability or family support coordinator
Often within NDIS-funded services.
- 04
Youth or housing support worker
Specialised services with further training.
- 05
Pathway to social work study
With articulation into degree-level study at some institutions.
How we help
Course advice is free. Visa advice is regulated.
We keep the two separate on purpose. Education counselling costs you nothing; immigration assistance is given by a registered agent under the MARA Code of Conduct, and it is charged.
- 01
Free course and provider advice
Our QEAC-certified education counsellors compare providers, campuses, intake dates and fees against what you actually want. This part costs nothing.
- 02
Application and enrolment
We handle the provider application through to your offer and Confirmation of Enrolment.
- 03
Your student visa
Handled by a MARA-registered migration agent, because that is immigration assistance. The Genuine Student requirement and financial evidence are where these applications are decided.
- 04
After you start
Course progress and attendance conditions, provider transfers done in the right order, and planning the graduate pathway before your final semester rather than after it.
Before you enrol
Entry requirements, and what to confirm
Requirements are set by each provider, not by us. Duration, tuition and campus vary, which is exactly why we compare rather than send everyone to the same college.
- 01
English at the provider's required level
Higher than trade courses, because the work is communication-heavy.
- 02
A police check, and often a working with children check
Required for placement. Get advice early if you have anything on your record.
- 03
Capacity for supervised placement
Substantial hours, arranged with a real service.
- 04
Duration, fees and campus
Vary by provider.
Fees and the honest bit
What this costs
A course does not guarantee a visa or permanent residence. A qualification can support a skills assessment against a nominated occupation, which can in turn support a visa application. Those are separate steps with separate requirements, and skilled occupation lists change.
Course and provider information on this page is general and set by providers; confirm units, duration, fees and intakes with the provider before enrolling. Migration information is general only and is not immigration assistance for your circumstances.
Education counselling: QEAC 1942, ICEF accredited agency #4216. Immigration assistance: MARA-registered migration agent, MARN 1793706. Reviewed August 2026.
Course and provider advice
Education counselling
Comparing providers, campuses, intakes and fees, and handling your application through to a Confirmation of Enrolment.
FreeFor international students
Student visa application
Immigration assistance
Prepared and lodged by a MARA-registered agent, including the Genuine Student responses and financial evidence.
On quoteFixed in writing before work starts
Tuition, provider application fees, OSHC, Department of Home Affairs charges and English tests are separate and not included.
See the full pricing page.
Other courses
Related qualifications
All the courses we place students into are on study in Australia.
Ageing Support
Cert IVSenior support and coordination in aged care.
Nursing
DiplomaThe Enrolled Nurse pathway, with registration requirements to match.
Kitchen Management
Cert IVRunning a kitchen — costing, rostering and food safety systems.
Questions
What students ask
Course details come from providers and change. Migration answers are general guidance only.